Technical Writer

Israel · Full-time · Intermediate

About The Position

Celltick is searching for a talented and an experienced technical writer to join our team and help take our offerings to new heights. The driving force behind this success is our unwavering belief in clear and effective communication. An ideal candidate is someone who has proven experience in a highly technical field, such as software development, computer science, or engineering. Has the ability to evaluate and analyze complex information is second to none, and has a natural desire to help people understand things in a simple & clear manner.

Objectives of this Role

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement

 Daily and Monthly Responsibilities

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Requirements

  • Bachelor’s degree in relevant technical field – an advantage
  • 5-7 years’ industry experience as an effective technical writer
  • High proficiency in English (mother tongue level)
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

 

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
  • Experience using XML tools to create documentation

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